Privacy Policy
1. Introduction
AI Group LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are registered in Bulgaria with EIK 206987757, with headquarters in Blagoevgrad 2700, kv. Elenovo, Block 95, Entrance B.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or consultation
- Register for our services
- Communicate with us via email
This information may include:
- First and last name
- Email address
- Phone number
- Company name
- Project details and requirements
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Visited pages and time spent
- Referral source
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide support
- To process and deliver our services
- To send you quotes, invoices, and project updates
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contract performance: Processing necessary to perform our contract with you
- Legitimate interests: Processing necessary for our legitimate business interests
- Legal obligation: Processing necessary to comply with applicable laws
- Consent: When you have given us explicit consent
5. Sharing and Disclosure of Data
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third parties who help us manage our website and conduct business
- Legal requirements: When required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restriction: Request restriction of processing
- Right to data portability: Request transfer of your data
- Right to object: Object to processing
9. Cookies and Local Storage
Our website uses cookies and local storage to improve user experience and analyze traffic.
9.1 Types of cookies we use:
- Necessary cookies: Essential for website functionality (language preferences, cookie consent)
- Analytics cookies: We collect anonymous visit data to understand how visitors use the site (including: viewed pages, time spent, device, language)
9.2 Local Storage:
- aigroup_consent - Saves your cookie preferences
- aigroup-lang - Saves the selected site language
- aigroup_visitor_id - Anonymous identifier for analytics purposes
9.3 Consent Management:
On your first visit to the site, you will see a cookie consent banner. You can:
- Accept all cookies
- Accept only necessary cookies
- Set individual preferences
You can change your preferences at any time by clearing your browser's local storage.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Имейл: office@aigroup.bg
- Address: AI Group LTD, Blagoevgrad 2700, kv. Elenovo, Block 95, Entrance B, Bulgaria
- EIK: 206987757 | VAT: BG206987757