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GDPR Compliance

Last updated: March 17, 2026

Our Commitment to Data Protection

AI Group LTD is fully committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. This regulation governs how we collect, use, and protect your personal data when you use our services or visit our website.

As a data controller registered in Bulgaria (EIK: 206987757), we take your privacy seriously and implement appropriate technical and organizational measures to ensure the protection of your data.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access (Article 15)

You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and where that is the case, access to the personal data and specific information about how we process it.

2. Right to Rectification (Article 16)

You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay. You also have the right to have incomplete personal data completed.

3. Right to Erasure / "Right to be Forgotten" (Article 17)

You have the right to obtain the erasure of personal data concerning you without undue delay when:

4. Right to Restriction of Processing (Article 18)

You have the right to obtain restriction of processing when:

5. Right to Data Portability (Article 20)

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format, and to transfer those data to another controller without hindrance from us.

6. Right to Object (Article 21)

You have the right to object at any time to the processing of personal data concerning you which is based on legitimate interests or for the purposes of direct marketing.

7. Right to Withdraw Consent (Article 7)

When processing is based on consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

8. Right to Lodge a Complaint (Article 77)

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact our data protection officer:

AI Group LTD - Data Protection
Email: office@aigroup.bg
Address: Blagoevgrad 2700, kv. Elenovo, Block 95, Entrance B, Bulgaria
Phone: Available upon email request

We will respond to your request within 30 days. If your request is complex or numerous, we may extend this period by a further two months, of which we will inform you.

Legal Basis for Processing

We process personal data only when we have a valid legal basis under GDPR:

Contract Performance (Article 6(1)(b))

Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.

Legal Obligation (Article 6(1)(c))

Processing is necessary for compliance with a legal obligation to which we are subject. This includes:

Legitimate Interests (Article 6(1)(f))

Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights.

Consent (Article 6(1)(a))

When we rely on consent as a legal basis, you have given us clear consent to process your personal data for a specific purpose. You can withdraw this consent at any time.

Data We Collect

We collect and process the following categories of personal data:

Identity Data

Contact Data

Financial Data

Technical Data

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

With headquarters in Bulgaria, EU, we primarily process data within the European Economic Area (EEA). If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Data Breach Notification

In the unlikely event of a personal data breach, we will:

Cookies and Tracking

Our website uses cookies and local storage with a GDPR-compliant consent mechanism:

Types of cookies:

What we collect with analytics cookies (with consent):

Local Storage:

You can manage your consent at any time via the cookie banner or by clearing your browser's local storage.

Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with:

Commission for Personal Data Protection of Bulgaria
Address: Blvd. "Prof. Tsvetan Lazarov" 2, Sofia 1592, Bulgaria
Website: www.cpdp.bg
Phone: +359 2 915 3580

Contact Us

For any questions about GDPR or data protection at AI Group LTD: